Policies

Refund policy

How cancellation and refunds work when you work with us.

Last updated November 2026

Three-day cancellation right

You may cancel your agreement within three business days of signing, for any reason, without penalty. Any amount you have paid is refunded in full.

Cancelling later

You may cancel at any time after that by writing to info@disputehammer.com or calling (469) 409-4446. Work already performed is billed at the fixed price in your plan, and any amount you paid for work not yet performed is refunded.

When a refund is not due

Because no company can guarantee an outcome, a bureau or creditor response you are unhappy with is not by itself grounds for a refund. Refunds are based on work performed, not on results.

How to request one

  • Email info@disputehammer.com or call (469) 409-4446, or write to us at the address on your agreement.
  • Include your name and the email or phone number on your file.
  • We respond within 10 business days and issue approved refunds to your original payment method within 30 days.

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